Shipping policy
Processing & Shipping
Orders are processed according to the timeframe stated on the product page.
In-stock items: Please allow approximately 3 business days for processing before shipment.
Pre-order items: Please allow approximately 2–3 weeks for the item to be received and prepared for shipment. This is the pre-order processing period and is separate from the shipping transit time.
Once an order has shipped, tracking information will be provided by email.
Shipping Methods
We currently ship within the United States using USPS.
Available shipping options and rates are displayed at checkout.
Shipping transit times begin after an order has been shipped and are estimates provided by the carrier. Carrier delays may occur and are outside of our control.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us immediately if you notice an error before your order ships.
We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Delayed, or Stolen Packages
Once an order has been shipped, delivery is handled by the shipping carrier. Tracking information should be used to monitor the shipment.
If a package is delayed, marked delivered but cannot be located, or appears to have been lost in transit, customers should first contact the carrier and may also contact us so we can provide any available tracking or shipment information.
Multiple Items
Orders containing multiple items may be shipped together in one package when appropriate. Orders containing both in-stock and pre-order items will ship together once all items are available unless otherwise communicated.
By placing an order, you acknowledge that shipping transit time begins after the order has been shipped and does not include the pre-order processing period.