Refund policy

All sales are final.

We do not accept returns, exchanges, or refunds for change of mind, buyer’s remorse, incorrect size/style selection, or any other reason after an order has been placed.

Order Cancellations

Customers may request cancellation within 1 hour of placing an order. After the cancellation window has passed, orders cannot be cancelled.

Pre-order items are final sale and cannot be cancelled or returned after the cancellation window.

Pre-Orders

Pre-order items are purchased specifically for the customer and are not currently in stock. Please review the product description and estimated processing timeframe carefully before placing a pre-order.

If an unforeseen delay prevents us from fulfilling an order within the timeframe provided, we will communicate the updated timeframe and any options available to the customer.

Incorrect Orders

If we send you an item that is different from the item you ordered, please contact us as soon as possible with your order number and photos of the item received so we can review the issue.

Shipping Issues

Once an order has been shipped and tracking information has been provided, delivery is handled by the shipping carrier. Customers should monitor their tracking information and contact the carrier regarding delivery-related issues.

Please ensure that your shipping address is correct before completing your order. We are not responsible for orders shipped to an address entered incorrectly by the customer.

By placing an order, you acknowledge and agree to this policy.